Got a problem?
Do you have a consumer problem?
Maybe we can help.
Get in touch with the Action Desk.
Send letters to:
Action Desk,
Newspaper House,
Abbey Road,
Barrow-in-Furness
LA14 5QS
Call: (01229) 840143
Or click here to send an email to Action Desk reporter Amy Fenton

• You must be prepared to have your consumer STORY and PHOTO published in the Evening Mail.

Action desk

Cost of daily living aids

THIS week, Claire Taylor from Barrow’s Age Concern office, talks about equipment available for people with disabilities.

Last updated 23 August 2010
Published by http://www.nwemail.co.uk

Bill finally gets all of his money back

A PENSIONER has been given a refund from a competition company thanks to Action Desk.

Last updated 23 August 2010
Published by http://www.nwemail.co.uk

You need to question long-term scheme

HOMEOWNERS tempted to install “free” solar panels are being warned by a consumer organisation. l A NEW wave of scam emails is circulating.

Last updated 23 August 2010
Published by http://www.nwemail.co.uk

Repaired car came back with problem

A MOTORIST has had her car repaired thanks to Action Desk.

Last updated 16 August 2010
Published by http://www.nwemail.co.uk

Don’t be fooled by bogus charities

GROUPS collecting clothes for the needy may instead be lining their own pockets.

Last updated 16 August 2010
Published by http://www.nwemail.co.uk

LAKES VOICE

Are you passionate about your area?
The Evening Mail has launched community pages in the paper written by the community for the community. If you are part of a community group or have something to say about your town this is your chance to make your voice heard.
South Lakes news will be published every Wednesday. The deadline for all copy and pictures is the previous Monday at 2pm.
Please make sure all emails are clearly marked with your name and area.

Send your news to: community.em@cnmedia.co.uk
Pictures to: pictures.furness@cnmedia.co.uk

Know your rights on food

THIS week, and for her last ever column in Action Desk, Consumer Direct’s Gail Savage talks readers through their rights when it comes to perishable goods.

Last updated 16 August 2010
Published by http://www.nwemail.co.uk

Making holiday complaints

CONSUMER Direct has offered advice on how to deal with holiday problems.

Last updated 12 July 2010
Published by http://www.nwemail.co.uk

Watchdog wants quicker ISA transfers

A CONSUMER watchdog is to spearhead a better deal for ISA savers.

Last updated 12 July 2010
Published by http://www.nwemail.co.uk

Benefits cut as man visits his sick wife

A MAN who spent four months abroad looking after his terminally-ill wife was horrified to return home to a £1,400 council tax and rent bill.

Last updated 12 July 2010
Published by http://www.nwemail.co.uk

Asda gave £75 off – then took it back

A WOMAN was delighted when she received a voucher for £75 off her online shopping with Asda – but was then told there had been an error.

Last updated 21 June 2010
Published by http://www.nwemail.co.uk

Calls to phase out backless children’s car seats

ALMOST half of children aged four to 12 are at risk of serious injury from side-on car collisions, according to consumer advice Which? magazine.

Last updated 21 June 2010
Published by http://www.nwemail.co.uk

Where there’s a will...

Last updated 21 June 2010
Published by http://www.nwemail.co.uk

Renting pitfalls

THIS week, Wendy Wilkes from Citizens Advice Bureau in Abbey Road, Barrow, tells consumers how to avoid the pitfalls when renting from private landlords.

Last updated 14 June 2010
Published by http://www.nwemail.co.uk

Consumer champ backs new scheme

THE former presenter of Watchdog has backed a new ombudsman to protect consumers against rogue double-glazing firms.

Last updated 14 June 2010
Published by http://www.nwemail.co.uk

Pipe puzzle is solved

A WOMAN feared she would have to pay for repairs to her drains after being told her plumbing had been wrongly connected when her conservatory was built.

Last updated 14 June 2010
Published by http://www.nwemail.co.uk

Working for you

AGE Concern’s Promoting Independence Partnership Project is designed to put people over 50 to in contact with a wide range of services to support them in maintaining independence at home and finding new opportunities in their own communities.

Last updated 8 June 2010
Published by http://www.nwemail.co.uk

New ways to solve debt crisis

IN this week’s column, Lisa Wilford, a manager at the Citizens’ Advice Bureau in Millom, talks about a query the office recently dealt with about debt.

Last updated 24 May 2010
Published by http://www.nwemail.co.uk